Privacy Policy

Last Updated: 29 March 2026

1. Introduction

Cloughmore Bookkeeping Services ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.

This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: includes first name, maiden name, last name, username or similar identifier.
• Contact Data: includes billing address, delivery address, email address, and telephone numbers.
• Financial Data: includes bank account and payment card details necessary for processing payments or bookkeeping services.
• Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system and platform.

3. How We Use Your Information

We will only use your personal data where we have a lawful basis to do so. In most cases, we use your data in the following situations:

• To perform a contract with you, or to take steps before entering into a contract with you.
• For legitimate business interests, where those interests are not outweighed by your rights and interests.
• To meet legal or regulatory obligations, including relevant HMRC requirements where applicable.

4. Data Protection Rights

Under the UK GDPR, you have a number of rights in relation to your personal information, including the following:

• Right of access: you can ask us for a copy of the personal information we hold about you.
• Right to rectification: you can ask us to correct personal information you believe is inaccurate or incomplete.
• Right to erasure: you can ask us to delete your personal information in certain circumstances.
• Right to restrict processing: you can ask us to limit how we use your personal information in certain circumstances.
• Right to object: you can object to our processing of your personal information in certain circumstances.
• Right to data portability: you can ask us to transfer the personal information you provided to another organisation, or directly to you, where applicable.

5. Cookies

Our website uses cookies to distinguish you from other users of the site. This helps us provide a better browsing experience and supports improvements to the website over time.

You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies.

6. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Following those links or enabling those connections may allow third parties to collect or share data about you.

We do not control third-party websites and are not responsible for their privacy notices or statements.

7. Data Retention

We will retain your personal data only for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, accounting, and reporting obligations.

Where required by law, we keep basic customer information, including Contact, Identity, Financial, and Transaction Data, for six years after a customer relationship ends for tax purposes.